Why should you consider organizational context?
Posted August 11, 2019
Several times since I began my MSLOC journey a year ago, I've been asked to step in and "do that 'design...Carissa Dougherty
What good is theory, anyway?
Posted August 10, 2019
Ah, theory. Both the bane of my existence and the subject of my master's thesis (yes, I'm a glutton for punishment)....What is it they say about assumptions… ?
Posted August 10, 2019
If it were possible to be a professional devil's advocate or "chief questionologist," I'd be first in line to apply. One...How can drawing clarify your thinking?
Posted August 8, 2019
I like drawing. To be fair, I did spend a couple of years in architecture school... you pick it up fairly...Why is it important to stay in the ‘problem space’?
Posted July 28, 2019
Before you can start creating solutions, you need to truly understand the problem. Working through this "problem space" is where you...Why is empathy critical to design thinking?
Posted July 21, 2019
Problem-solving through design thinking is fundamentally an exercise in change: You begin by defining where you are now, you envision a...How can you cultivate a learning culture?
Posted July 1, 2019
In his book Team of Teams, General Stanley McChrystal argues that leaders should think of themselves less like chessmasters and more...Can meetings be a catalyst for change?
Posted June 12, 2019
Why yes, yes they can. Video adapted from rapid-fire "Open State" session at MuseumNext London, 2019.Who can effect organizational culture change?
Posted April 8, 2019
Changing an organization's culture is hard. Culture runs deep. It's rooted in an organization's history and it's embedded in everyday things...