Creating Solutions that Incorporate the Unique Context of the Organization
Posted August 22, 2020
One of the neat things about building an Opportunity Tree is that you start naming many of the universal needs of...Jenny Nance
Drawing & Mapping Your Way to Clarity
Posted August 22, 2020
As a designer, I find myself wading through ideas often. I love hearing people’s stories and I can often get caught...Developing Empathy for Users
Posted August 22, 2020
One of the most important principles of design thinking is the need for designers to develop empathy for the user. This...Surfacing Underlying Assumptions in Potential Solutions
Posted August 10, 2020
Why you see this as critical to the design process. What ultimate value does it provide? What makes it a difficult...Using Theory as Inspiration
Posted August 10, 2020
When a design project is at the point of solutioning, it can be especially helpful to turn to theory for inspiration....Staying in the Problem Space
Posted August 9, 2020
Why you see this as critical to the design process. What ultimate value does it provide? What makes it a difficult...Describing the Current State
Posted June 15, 2020
Recently, I created my second draft of a current state map regarding my design case with a creative agency here in...Understanding Your Stakeholders
Posted April 21, 2020
I’ve been working on a work project recently – and the details don’t matter – BUT, what I’ve been reflecting on...Org Design & Interviewing
Posted April 5, 2020
While conducting interviews for my design case, I heard some interviewees express frustration around communication difficulties. Members of one function felt...