Recent Research on #EmployeeEngagement (Part 1)
Posted November 13, 2018
The understanding of employee engagement, which has been studied extensively in recent years, has taken on new urgency in the current...Mark Fox
Fun with #Prototyping!
Posted October 20, 2018
As part of an ongoing project, I have been prototyping pieces of a new recognition program I’m preparing to roll out....My Approach: Creating solutions that incorporate the unique context of the organization
Posted August 10, 2018
In an earlier post, I wrote about the challenge of staying in the problem space and not jumping to solutions too...My Approach: Surfacing Assumptions
Posted August 5, 2018
The third stage of the Design Thinking Process calls for Ideation, that is, identifying new solutions to the problems surfaced in...My Approach: Developing Empathy
Posted July 28, 2018
In the course of their work, OD practitioners and consultants will be engaged by business leaders to solve problems. These leaders...My Approach: Drawing and Mapping the Way to Clarity
Posted July 21, 2018
When I was first asked to use a visual tool as part of a Design Thinking project, my first response was,...My Approach: Using theory as inspiration
Posted July 13, 2018
Since I was first exposed to Design Thinking, I have always gone back to Tim Brown’s Change by Design for ideas...Working Out Loud to Reframe the Question
Posted July 1, 2018
I think I am getting to caught up going around and around in my problem space. I am caught in a...My Approach: Staying in the Problem Space
Posted June 28, 2018
The Design Thinking methodology, based in the deep understanding of the end-user experience, can illuminate complex and difficult problems. As with...